Cancellation Policy

At ANGIRA CREATION, we prioritize customer satisfaction and strive to make the process as smooth as possible. Below is our comprehensive cancellation and refund policy:

• ANGIRA CREATION believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 7 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
  • ANGIRA CREATION does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
  • In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 days of receipt of the products.
  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
  • In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
  • In case of any Refunds approved by the ANGIRA CREATION, it’ll take 6-8 days for the refund to be processed to the end customer.
  • Unless explicitly specified otherwise, all purchases done on E-nyouta are non-refundable. This includes purchases by end-customers of products like ‘E-invites, Print shop, Planner etc’ as well as purchases by wedding businesses, and vendors. We recommend for the same to be checked before booking.
  • E-Nyouta reserves the power to restrict, totally or partially, the access of certain users, and to cancel, suspend, block, edit, or delete certain type of content, or cancel the accounts of users who misuse the Website, if E-Nyouta acquires actual knowledge that the activity or stored information is unlawful or harms property or rights of another, for example (but not restricted to) cases of plagiarism.